Global Cyber Resilience: Standardizing Security Infrastructure for a Leading CRO

Industry

Life Sciences

Category:

Cybersecurity

Date:

17 July, 2025

Client Profile

A global leader in contract research services, the client provides specialized laboratory testing, biomarker analysis, and data-driven insights that support biopharmaceutical innovation. With seven facilities across Europe, North America, and Asia, the organization plays a mission-critical role in accelerating drug development timelines. As their global footprint expanded, the client required a standardized, secure IT infrastructure, and a partner with international reach and operational consistency to scale across borders.

The Challenge

Following a major cybersecurity breach, the client identified critical gaps in its IT environment and an inconsistent security posture across global sites. The incident made clear that their fragmented infrastructure and procurement strategy could no longer support their pace of growth or compliance expectations. To mitigate future risks and modernize operations, the organization needed to:

· Standardize its network architecture with a single OEM

· Streamline global procurement while complying with local requirements

· Deploy advanced security and wireless technologies across all sites

· Engage a trusted partner to oversee and scale infrastructure worldwide

Solution Implementation

Clutch Solutions was selected as the client’s trusted global supplier for Fortinet security infrastructure. Leveraging TD SYNNEX’s Global Program and agent model framework, Clutch enabled seamless cross-border procurement, regional fulfillment, and long-term IT support. Deployment highlights included:

· Fortinet selected as the global standard for firewalls, switches, and wireless access points

· TD SYNNEX U.S. and TD SYNNEX Europe worked in tandem to quote and fulfill orders across regions

· Regional sourcing from the Czech Republic, reducing customs delays, tariffs, and shipping costs

· Phased, site-specific deployment aligned to local timelines and operational needs

· Ongoing help desk support and the foundation for a global managed services model This globally coordinated approach ensured secure, on-time execution while adapting to the unique compliance and logistical nuances of each country.

“What made this project so successful was the seamless global execution we achieved through our partnership with TD SYNNEX. From quoting to fulfillment and post-deployment support, Clutch was able to meet every client need, regardless of region or complexity. It’s a perfect example of how we deliver global solutions with local precision.”
Nabil Sfeir
Senior Account Executive | Clutch Solutions

The Outcome

Through its strategic partnership with Clutch Solutions, the CRO standardized its security infrastructure across all international locations, strengthening its global cyber resilience and simplifying operations. Key business outcomes included:

· Improved security posture and infrastructure consistency worldwide

· Consolidated global procurement and billing through a single vendor relationship

· Accelerated delivery timelines and reduced risk through regional sourcing

· Initiation of a global managed services model, with Clutch providing ongoing monitoring and support

· Enhanced scalability for secure deployment of new services and locations

· Greater visibility and control over IT assets through integrated infrastructure

This engagement validated Clutch Solutions’ ability to support multinational clients with engineering-first precision, leveraging TD SYNNEX’s global infrastructure and agent model to deliver at scale.

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